Careers

Este Medical Group, the UK's leading hair and skin clinic, is seeking an experienced and dynamic Clinic Manager to join our team. The ideal candidate will have a strong background in clinic management, exceptional organisational skills, and a passion for delivering high-quality patient care.

Location: Bristol

Job Type: Full-time

Este Medical Group, Bristol is a small business in Bristol. We are professional, agile, innovative, and our goal is to The Este Medical name is recognised worldwide for cosmetic and medical expertise, alongside a commitment to excellence and client care. For over two decades Este Medical Group has diligently established a successful reputation in the world of beauty, skincare, aesthetic treatments, cosmetic surgery, hair care and hair transplants. Este Medical Group has been honoured with many accolades and awards, from award-winning clinics to a coveted 5-star Trustpilot rating.

Job Description: Este Medical Group, a leading aesthetics and cosmetic surgery clinic, is seeking qualified and experienced therapists to join our Bristol branch. As a Therapist at Este Medical Group, you will play a crucial role in delivering high-quality aesthetic and wellness services to our clients. We are looking for passionate individuals who are committed to helping clients achieve their aesthetic goals and enhancing their overall well-being.

Responsibilities:

1. Client Consultations:

Conduct thorough consultations with clients to understand their aesthetic concerns and goals.

Provide expert advice on suitable treatments and develop personalised treatment plans.

2. Aesthetic Treatments:

Administer a variety of non-invasive aesthetic treatments, including but not limited to facials, chemical peels, microneedling, laser treatments, and fat reduction treatments.

Ensure all treatments are performed with precision, adhering to safety protocols and industry standards.

3. Product Knowledge:

Stay informed about the latest trends, products, and technologies in the aesthetics industry.

Educate clients on skincare routines and recommend appropriate skincare products.

4. Client Relationship Management:

Build strong relationships with clients by providing excellent customer service and follow-up care.

Address client concerns and inquiries with professionalism and empathy.

5. Team Collaboration:

Collaborate with other team members, including therapists, practioners and admin staff, to ensure a seamless and integrated client experience.

Participate in training sessions to enhance skills and stay updated on new techniques and procedures.

6. Documentation and Record Keeping:

Maintain accurate and up-to-date client records, including treatment details, progress notes, and post-treatment recommendations.

Qualifications:

• Previous experience in aesthetics including laser skin and body treatments
• Preferable NVQ Level 3 to 4 or BTEC requirements
• Valid licensing or certification as required by local regulations.
• Strong communication and interpersonal skills.
• Knowledge of skincare products and the ability to recommend appropriate home care routines.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.

Benefits:

• Competitive salary based on experience.
• Commission and performance bonus
• Training opportunities and professional development.
• Employee discounts on aesthetic treatments and skincare products.
• Referral programme
• Collaborative and supportive team environment.

If you are a dedicated and skilled therapist with a passion for aesthetics, we invite you to apply for this exciting opportunity to be part of Este Medical Group's commitment to enhancing the beauty and confidence of our clients. Please submit your resume, cover letter, and portfolio.

Location: London

Job Type: Full-time

Este Medical Group, the UK's leading hair and skin clinic, is seeking an experienced and dynamic Clinic Manager to join our team. The ideal candidate will have a strong background in clinic management, exceptional organisational skills, and a passion for delivering high-quality patient care.

Responsibilities:

Operational Management:

• Oversee the day-to-day operations of the clinic, ensuring smooth and efficient workflow.
• Coordinate and manage staff schedules to optimise clinic productivity.
• Implement and maintain operational policies and procedures.

Team Leadership:

• Lead, mentor, and motivate clinic staff to ensure a positive and collaborative work environment.
• Conduct regular staff meetings to communicate updates, expectations, and goals.
• Foster a culture of excellence and professionalism among the clinic team.

Patient Care:

• Ensure the delivery of exceptional patient care through effective management of patient appointments, inquiries, and follow-ups.
• Address patient concerns and complaints promptly and professionally.
• Monitor patient satisfaction and implement improvements as necessary.

Financial Management:

• Collaborate with the finance department to manage clinic budgets and financial performance.
• Monitor and analyse key performance indicators to identify areas for improvement.
• Implement strategies to maximise revenue and minimise costs.

Regulatory Compliance:

• Stay abreast of industry regulations and ensure clinic compliance with relevant standards.
• Work closely with regulatory bodies to maintain required certifications and licenses.
• Implement and monitor infection control protocols.

Marketing and Business Development:

• Collaborate with the marketing team to develop and implement strategies to attract new clients and retain existing ones.
• Identify opportunities for business growth and expansion.
• Represent the clinic at industry events and networking functions.

Requirements:

• Proven experience in clinic management, preferably in the aesthetics or medical field.
• Strong leadership and interpersonal skills.
• Excellent organisational and time-management abilities.
• Understanding of regulatory requirements and healthcare standards.
• Financial acumen with the ability to manage budgets effectively.
• Exceptional communication skills, both written and verbal.
• Proficiency in relevant software (Pabau) and systems.
• A passion for delivering outstanding patient care.

If you are a motivated individual with a track record of success in clinic management and a commitment to excellence, we invite you to apply for this exciting opportunity at Este Medical Group.

To apply, please submit your resume and a cover letter detailing your relevant experience and why you are a suitable candidate for the Clinic Manager position.

Location: Birmingham, United Kingdom

Job Type: Full-time

About Us:Este Medical Group is a leading hair and skin specialists committed to providing innovative and personalised aesthetic solutions. With a reputation for excellence, our clinic in Birmingham, United Kingdom, offers state-of-the-art treatments and services delivered by a team of highly skilled professionals. We are currently seeking a dynamic and experienced Customer Relationship Manager to join our esteemed team and contribute to the ongoing success of Este Medical Group.

Job Summary:As the Customer Relationship Manager, you will be responsible for ensuring a positive and seamless experience for our clients throughout their journey with Este Medical Group. This role requires a customer-centric professional with a strong background in relationship management, excellent communication skills, and a passion for delivering exceptional service.

Key Responsibilities:

Client Engagement:

• Build and maintain strong relationships with clients to understand their needs and preferences.
• Act as the main point of contact for clients, addressing inquiries, concerns, and providing information about our services.
• Ensure a personalised and positive experience for each client, from initial contact to post-treatment follow-up.

Communication and Coordination:

• Collaborate with internal departments to coordinate seamless client experiences.
• Communicate effectively with clinical staff to ensure a clear understanding of client expectations and treatment plans.
• Provide timely and accurate information to clients regarding appointments, procedures, and aftercare.

Feedback and Issue Resolution:

• Collect and analyse client feedback to identify areas for improvement.
• Address and resolve client concerns promptly and effectively, ensuring high levels of satisfaction.
• Work closely with other departments to implement improvements based on client feedback.

Sales Support:

• Assist in the sales process by providing detailed information about services, pricing, and packages.
• Collaborate with the sales team to identify upselling and cross-selling opportunities.
• Maintain accurate client records and update the customer relationship management (CRM) system.

Event Coordination:

• Organise and coordinate events or seminars to engage with existing and potential clients.
• Represent Este Medical Group at industry events to promote the clinic's services.
• Contribute to marketing initiatives aimed at enhancing brand awareness and client engagement.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in customer relationship management, preferably in the aesthetic or healthcare industry.
• Excellent interpersonal and communication skills.
• Strong organisational and multitasking abilities.
• Ability to work collaboratively in a dynamic and fast-paced environment.
• Familiarity with customer relationship management (CRM) software.
• Knowledge of hair and skin treatments in the aesthetic sector is a plus.

If you are a dedicated and client-focused professional looking to contribute to the success of Este Medical Group, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter detailing your relevant experience to [contact email/website].

Este Medical Group is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all employees.

Location: London

Job Type: Full-time

About Us:Este Medical Group is a leading hair and skin specialists committed to providing innovative and personalised aesthetic solutions. With a reputation for excellence, our clinic in Birmingham, United Kingdom, offers state-of-the-art treatments and services delivered by a team of highly skilled professionals. We are currently seeking a dynamic and experienced Customer Relationship Manager to join our esteemed team and contribute to the ongoing success of Este Medical Group.

Job Description: Este Medical Group, a leading aesthetics and cosmetic surgery clinic, is seeking qualified and experienced therapists to join our London branch. As a Therapist at Este Medical Group, you will play a crucial role in delivering high-quality aesthetic and wellness services to our clients. We are looking for passionate individuals who are committed to helping clients achieve their aesthetic goals and enhancing their overall well-being.

Responsibilities:

1. Client Consultations:

• Conduct thorough consultations with clients to understand their aesthetic concerns and goals.
• Provide expert advice on suitable treatments and develop personalized treatment plans.

2. Aesthetic Treatments:

• - Administer a variety of non-invasive aesthetic treatments, including but not limited to facials, chemical peels, microdermabrasion, laser treatments, and body contouring procedures.
• Ensure all treatments are performed with precision, adhering to safety protocols and industry standards.

3. Product Knowledge:

• Stay informed about the latest trends, products, and technologies in the aesthetics industry.
• Educate clients on skincare routines and recommend appropriate skincare products.

4. Client Relationship Management:

• Build strong relationships with clients by providing excellent customer service and follow-up care.
• Address client concerns and inquiries with professionalism and empathy.

5. Team Collaboration:

• Collaborate with other team members, including physicians and support staff, to ensure a seamless and integrated client experience.
• Participate in training sessions to enhance skills and stay updated on new techniques and procedures.

6. Documentation and Record Keeping:

• Maintain accurate and up-to-date client records, including treatment details, progress notes, and post-treatment recommendations.

Qualifications:

• Diploma or certification in Beauty Therapy, Aesthetics, or a related field.
• Minimum of 2 years of experience in administering aesthetic treatments.
• Valid licensing or certification as required by local regulations.
• Strong communication and interpersonal skills.
• Knowledge of skincare products and the ability to recommend appropriate home care routines.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.

Benefits:

• Competitive salary based on experience.
• Training opportunities and professional development.
• Employee discounts on aesthetic treatments and skincare products.
• Collaborative and supportive team environment.

If you are a dedicated and skilled therapist with a passion for aesthetics, we invite you to apply for this exciting opportunity to be part of Este Medical Group's commitment to enhancing the beauty and confidence of our clients. Please submit your resume, cover letter, and portfolio.

Location: Glasgow

Job Type: Full-time

About Us:Este Medical Group is a leading hair and skin specialists committed to providing innovative and personalised aesthetic solutions. With a reputation for excellence, our clinic in Birmingham, United Kingdom, offers state-of-the-art treatments and services delivered by a team of highly skilled professionals. We are currently seeking a dynamic and experienced Customer Relationship Manager to join our esteemed team and contribute to the ongoing success of Este Medical Group.

Job Description: Este Medical Group, a leading aesthetics and cosmetic surgery clinic, is seeking qualified and experienced therapists to join our London branch. As a Therapist at Este Medical Group, you will play a crucial role in delivering high-quality aesthetic and wellness services to our clients. We are looking for passionate individuals who are committed to helping clients achieve their aesthetic goals and enhancing their overall well-being.

Responsibilities:

1. Client Consultations:

• Conduct thorough consultations with clients to understand their aesthetic concerns and goals.
• Provide expert advice on suitable treatments and develop personalized treatment plans.

2. Aesthetic Treatments:

• - Administer a variety of non-invasive aesthetic treatments, including but not limited to facials, chemical peels, microdermabrasion, laser treatments, and body contouring procedures.
• Ensure all treatments are performed with precision, adhering to safety protocols and industry standards.

3. Product Knowledge:

• Stay informed about the latest trends, products, and technologies in the aesthetics industry.
• Educate clients on skincare routines and recommend appropriate skincare products.

4. Client Relationship Management:

• Build strong relationships with clients by providing excellent customer service and follow-up care.
• Address client concerns and inquiries with professionalism and empathy.

5. Team Collaboration:

• Collaborate with other team members, including physicians and support staff, to ensure a seamless and integrated client experience.
• Participate in training sessions to enhance skills and stay updated on new techniques and procedures.

6. Documentation and Record Keeping:

• Maintain accurate and up-to-date client records, including treatment details, progress notes, and post-treatment recommendations.

Qualifications:

• Diploma or certification in Beauty Therapy, Aesthetics, or a related field.
• Minimum of 2 years of experience in administering aesthetic treatments.
• Valid licensing or certification as required by local regulations.
• Strong communication and interpersonal skills.
• Knowledge of skincare products and the ability to recommend appropriate home care routines.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.

Benefits:

• Competitive salary based on experience.
• Training opportunities and professional development.
• Employee discounts on aesthetic treatments and skincare products.
• Collaborative and supportive team environment.

If you are a dedicated and skilled therapist with a passion for aesthetics, we invite you to apply for this exciting opportunity to be part of Este Medical Group's commitment to enhancing the beauty and confidence of our clients. Please submit your resume, cover letter, and portfolio.

Location: Edinburgh

Job Type: Full-time

About Us:Este Medical Group is a leading hair and skin specialists committed to providing innovative and personalised aesthetic solutions. With a reputation for excellence, our clinic in Birmingham, United Kingdom, offers state-of-the-art treatments and services delivered by a team of highly skilled professionals. We are currently seeking a dynamic and experienced Customer Relationship Manager to join our esteemed team and contribute to the ongoing success of Este Medical Group.

Job Description: Este Medical Group, a leading aesthetics and cosmetic surgery clinic, is seeking qualified and experienced therapists to join our London branch. As a Therapist at Este Medical Group, you will play a crucial role in delivering high-quality aesthetic and wellness services to our clients. We are looking for passionate individuals who are committed to helping clients achieve their aesthetic goals and enhancing their overall well-being.

Responsibilities:

1. Client Consultations:

• Conduct thorough consultations with clients to understand their aesthetic concerns and goals.
• Provide expert advice on suitable treatments and develop personalized treatment plans.

2. Aesthetic Treatments:

• - Administer a variety of non-invasive aesthetic treatments, including but not limited to facials, chemical peels, microdermabrasion, laser treatments, and body contouring procedures.
• Ensure all treatments are performed with precision, adhering to safety protocols and industry standards.

3. Product Knowledge:

• Stay informed about the latest trends, products, and technologies in the aesthetics industry.
• Educate clients on skincare routines and recommend appropriate skincare products.

4. Client Relationship Management:

• Build strong relationships with clients by providing excellent customer service and follow-up care.
• Address client concerns and inquiries with professionalism and empathy.

5. Team Collaboration:

• Collaborate with other team members, including physicians and support staff, to ensure a seamless and integrated client experience.
• Participate in training sessions to enhance skills and stay updated on new techniques and procedures.

6. Documentation and Record Keeping:

• Maintain accurate and up-to-date client records, including treatment details, progress notes, and post-treatment recommendations.

Qualifications:

• Diploma or certification in Beauty Therapy, Aesthetics, or a related field.
• Minimum of 2 years of experience in administering aesthetic treatments.
• Valid licensing or certification as required by local regulations.
• Strong communication and interpersonal skills.
• Knowledge of skincare products and the ability to recommend appropriate home care routines.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.

Benefits:

• Competitive salary based on experience.
• Training opportunities and professional development.
• Employee discounts on aesthetic treatments and skincare products.
• Collaborative and supportive team environment.

If you are a dedicated and skilled therapist with a passion for aesthetics, we invite you to apply for this exciting opportunity to be part of Este Medical Group's commitment to enhancing the beauty and confidence of our clients. Please submit your resume, cover letter, and portfolio.